Refund policy

Cancellations, Refunds and Returns

All sales are final. All items are non-refundable but can be exchanged within the next 48 hours depending on the situation. The items can be exchanged with another item of the same price or an item with a higher price. Exchange is only eligible if –despite our thorough quality check process- the item had a flaw or did not match the picture and description. The item must be unused and in the same condition that it was sent and to complete your exchange, we require a receipt or proof of purchase. Once the item is received and inspected, we will send you an email to notify you that we have received your returned item and we will also notify you of the approval of your exchange.

Unfortunately, you will be responsible for paying for the shipping costs as the item gets picked up and exchanged with a different item.

Happy shopping, thank you for choosing Balagan Vintage.